Last Updated: June 2025

This document outlines how we collect, use, and protect your personal information when you visit our website or use our services.

Who we are

Kleine Akker (“we,” “our,” or “us”) operates the website https://kleineakker.co.za (the “Site”), which provides farm products and related services. This page informs you of our policies regarding the collection, use, and disclosure of personal information when you use our Site.

Information We Collect

When you place an order through our Site, we collect certain personally identifiable information, which may include but is not limited to:

• Name
• Contact information (email address, phone number)
• Shipping address
• Billing information
• Order details

How We Use Your Information

We use the information we collect exclusively for the following purposes:

• To process and fulfill your orders
• To communicate with you about your order status
• To provide customer support
• To manage our business relationship with you

We will not use your personal information for marketing purposes or any purpose other than receiving and processing your order unless we obtain your explicit consent.

Sharing Your Information

We share your contact details and shipping information with our courier partner, The Courier Guy, solely for the purpose of delivering your order. This is necessary for fulfilling our service to you.

We will not share, sell, rent, or trade your personal information with any other third parties unless required by law or with your explicit permission.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

• Object to our processing of your information
• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (subject to certain exceptions)

Cookies and Tracking

Our website may use cookies to enhance your browsing experience. You can set your browser to refuse cookies, but this may limit your ability to use certain features of our Site.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top of this page.